egroup88 is committed to protecting your personal data. This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, and your rights as an egroup88 account holder.
A summary of how egroup88 approaches your data. These cards do not replace the full legal text in the sections below.
All personal and financial data transmitted between your device and egroup88 servers is protected by SSL 256-bit encryption. Data stored on our systems is encrypted at rest using industry-standard protocols. We do not store full payment card details on our servers.
egroup88 does not sell, rent, or trade your personal data to third parties for their independent marketing purposes. Data shared with third-party service providers is done solely to facilitate egroup88 services — payment processing, fraud prevention, and customer support — under strict contractual obligations.
egroup88 collects only the personal data necessary for the specific purpose it is collected. We do not collect data speculatively or in excess of what is required to operate your account, process transactions, and comply with applicable legal obligations.
You have the right to request a copy of the personal data egroup88 holds about you, and to request correction of any inaccurate data. Requests can be submitted via live chat or to our support email. We will respond within 14 business days.
egroup88 uses cookies primarily for session management, security, and platform performance analytics. We do not use third-party advertising cookies that track you across unrelated websites. You may manage cookie preferences through your browser settings.
Personal data is retained for the duration of your egroup88 account plus a mandatory post-closure retention period required for anti-money laundering and regulatory compliance. You may request deletion of non-mandatory data at any time after account closure.
This Policy applies to all personal data collected by egroup88 in connection with the egroup88 Platform, including the website at egroup88.club, all associated game services, customer support interactions, and marketing communications. egroup88 acts as the data controller in respect of personal data processed under this Policy.
egroup88 operates primarily in the Malaysian market and its data handling practices are designed to align with the Personal Data Protection Act 2010 (PDPA) of Malaysia, which governs the processing of personal data in commercial transactions involving Malaysian residents.
egroup88 collects the following categories of personal data:
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full name, date of birth, NRIC / passport number | Mandatory |
| Contact Data | Mobile number (+60), email address, billing address | Mandatory |
| Financial Data | Bank account details, e-wallet IDs, transaction history | Mandatory |
| Technical Data | IP address, device type, browser, OS, session tokens | Automatic |
| Usage Data | Games played, bets placed, session duration, page visits | Automatic |
| Communications Data | Live chat transcripts, support email records | When applicable |
| Marketing Preferences | Opt-in/opt-out status for promotional communications | Optional |
egroup88 does not collect sensitive personal data (as defined under PDPA) except where strictly required by law for age verification or anti-money laundering compliance purposes.
egroup88 collects personal data through the following means:
egroup88 processes your personal data on the following legal bases under the PDPA and applicable data protection law:
egroup88 uses your personal data for the following purposes:
egroup88 does not use personal data for automated decision-making that produces legal or similarly significant effects on Players without human oversight, except where such processing is required by law.
egroup88 shares personal data with third-party service providers who process data on our behalf under contractual data processing agreements. These include payment gateway operators (including e-wallet providers supporting Touch 'n Go, Boost, DuitNow, GrabPay, Maybank2u, CIMB Clicks, Public Bank, and FPX), identity verification services, cloud hosting providers, cybersecurity vendors, and customer support platform operators. All such providers are contractually prohibited from using your data for any purpose other than the services they provide to egroup88.
Where necessary to deliver game services, egroup88 may share a pseudonymous player identifier and game session data with licensed game providers (including Pragmatic Play, PG Soft, Evolution Gaming, Microgaming, and others) for the purpose of game delivery, fair-play monitoring, and game history logging. Personal identity data is not shared with game providers without your consent.
egroup88 may disclose your personal data to competent authorities, law enforcement agencies, or regulatory bodies where required by applicable law, court order, or regulatory demand. We will notify you of such disclosures to the extent permitted by law.
egroup88 does not sell, rent, trade, or otherwise transfer your personal data to unaffiliated third parties for their independent commercial purposes.
Some of egroup88's service providers may be located outside Malaysia. Where personal data is transferred internationally, egroup88 ensures that such transfers are made in compliance with applicable data protection law — either to countries with an adequate level of data protection or subject to appropriate contractual safeguards such as standard data protection clauses. By using the egroup88 Platform, you consent to such transfers where they are necessary to deliver the services described in this Policy.
egroup88 implements technical and organisational security measures appropriate to the sensitivity of the data processed, including:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, egroup88 will notify affected Players and relevant authorities in accordance with our legal obligations, as promptly as practicable.
egroup88 uses the following types of cookies and similar tracking technologies on the Platform:
egroup88 does not use third-party advertising cookies that track your activity across unrelated third-party websites for profiling or targeted advertising purposes.
You may control and delete cookies through your browser settings. Please note that disabling strictly necessary cookies will impair your ability to use the egroup88 Platform. For guidance on managing cookies in your browser, refer to your browser's official help documentation.
egroup88 retains your personal data for the following periods:
Data that is no longer required and is not subject to a mandatory retention period is securely deleted or anonymised in accordance with our internal data retention schedule.
Subject to applicable law, you have the following rights in relation to the personal data egroup88 holds about you:
To exercise any of the above rights, contact our Data Protection team via live chat or at [email protected] (plain text — not a link). We will respond within 14 business days. We may require you to verify your identity before processing your request.
The egroup88 Platform is strictly restricted to individuals aged 21 years or older. We do not knowingly collect personal data from individuals under this age. If we become aware that personal data has been submitted by or on behalf of an individual under 21, we will immediately suspend the associated account and delete or anonymise the relevant data. If you believe a minor has registered on the Platform, please notify us immediately via live chat.
The egroup88 Platform does not contain links to unaffiliated third-party websites. All internal navigation links direct to pages within the egroup88.club domain. Should any third-party content appear on the Platform as part of a specific promotional arrangement, egroup88 is not responsible for the privacy practices of those third parties and recommends that you review their privacy policies independently.
egroup88 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory guidance. The date at the top of this Policy reflects the most recent revision. Material changes will be communicated to registered Players via the email address on file or via an in-platform notification at the time of login. Continued use of the egroup88 Platform following notification of an update constitutes acceptance of the revised Policy.
For questions, access requests, or concerns about how egroup88 handles your personal data, you may contact us through the following channels:
If you are not satisfied with our response to a privacy complaint, you have the right to raise the matter with the relevant data protection authority in your jurisdiction. Malaysian residents may refer complaints to the Department of Personal Data Protection (JPDP) under the Ministry of Digital Malaysia.
Your personal and financial data is protected by SSL 256-bit encryption, strict data minimisation, and a no-data-sale policy. Register your egroup88 account knowing your privacy is taken seriously.